The customer service industry is in a bit of flux, thanks to AI. Investors and corporate leaders have rung alarm bells for the BPO (Business Process Outsourcing) industry. On the other hand, AI-powered customer support startups such as Decagon, Parloa, and Sierra have picked up millions of dollars in funding from venture capitalists.
36氪获悉，豆包手机发布关于恶意炒作“豆包手机助手漏洞”黑公关行为的严正声明，其中提到，字节跳动高度重视用户信息安全，设有公开的安全漏洞响应平台，为漏洞报告者提供丰厚奖励。截至目前，我方并未收到豆包手机助手漏洞的详细报告，也未接到网络安全相关监管部门的通报。根据国家《网络产品安全漏洞管理规定》，违规公开漏洞已涉嫌违法。网传的漏洞演示视频，需要用户主动要求AI查看恶意邮件或恶意短信，才会触发攻击。如果没有用户指令，AI并不会去自动执行高风险操作。针对视频演示的攻击方法，豆包手机助手已升级了相应的防护措施。
。同城约会对此有专业解读
Trump orders Pentagon to stop using 'woke' Anthropic in fiery Truth social post
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